Title

Article on the practice of slamming, when a competing phone carrier changes a cu

Authors

Rebecca Lamet

Source

Mainebiz

Date

6-27-2005

Pages

1, 6

Abstract

Article on the practice of slamming, when a competing phone carrier changes a customer's phone service without legitimate consent. The Maine Public Utilities Commission (PUC), which receives more than 200 complaints about the practice each year, has noticed that slammers are now focusing on small businesses. Derek Davidson, director of the consumer assistance division at the PUC, says it's almost impossible to stop potential slammers before they start. Since the mid-1990s, the PUC has investigated 10 companies on slamming charges and imposed penalties on three.

Subjects

Telephone slamming

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