Title
Total Quality Management, which operates under the concept that all state worker
Date
12-19-1993
Pages
1B, 16B
Abstract
Total Quality Management, which operates under the concept that all state workers must be involved in the constant upgrade of services, is sweeping through state government, helped along by the work of TQM guru Brian Warren. TQM, embraced by Gov. McKernan and three state-employee unions, gives the rank and file more input into the decision-making process. Details.
Subjects
Total Quality Management, Warren, Brian
Recommended Citation
"Total Quality Management, which operates under the concept that all state worker" (1993). Maine News Index – Portland Press Herald. 10582.
https://digitalcommons.portlandlibrary.com/news_pph/10582
COinS
Source
Portland Press Herald