Title

Maine courts are adopting the principles of Total Quality Management in order to

Authors

Source

Portland Press Herald

Date

6-21-1993

Pages

1B, 2B

Abstract

Maine courts are adopting the principles of Total Quality Management in order to become more efficient. TQM means more court employee involvement in the decision making process and the treatment of those who use the courts--lawyers, judges and the public--as "customers."

Subjects

Courts, Total Quality Management

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