Title

The state plans to spend $50,000 to promote Total Quality Mangement, a managemen

Authors

Source

Maine Sunday Telegram

Date

8-1-1993

Pages

1B, 10B

Abstract

The state plans to spend $50,000 to promote Total Quality Mangement, a management tool designed to increase customer satisfaction. Hopes are that placing a premium on service will do away with the useless phone numbers, outdated maps and bad information which so exasperate taxpayers. Details.

Subjects

Total Quality Management

Full text is not available here. Please contact the Library for a copy of the article.

Share

COinS